{"id":758,"date":"2007-08-24T17:23:03","date_gmt":"2007-08-25T01:23:03","guid":{"rendered":"http:\/\/www.wiredatom.com\/blog\/2007\/08\/24\/more-volusion-woes-and-praises\/"},"modified":"2007-12-18T15:14:20","modified_gmt":"2007-12-18T23:14:20","slug":"more-volusion-woes-and-praises","status":"publish","type":"post","link":"https:\/\/www.wiredatom.com\/blog\/2007\/08\/24\/more-volusion-woes-and-praises\/","title":{"rendered":"More Volusion Woes and Praises"},"content":{"rendered":"<p>After my last project using Volusion as an online storefront, I left with some bitter-sweet taste in my mouth. Volusion was excellent in a few things but wasn&#8217;t so great with others. This year, I got another chance to work with them again. And I noticed the following:<\/p>\n<blockquote><p>\n1. Extremely fast and responsive email tech support. When I say fast, it&#8217;s Apple-esque fast, not DELL. This is consistent with the last time I used them over a year ago.<br \/>\n2. Constant improvements on user UI and &#8220;some&#8221; ease of use. They&#8217;ve consolidated some features while making others a lot more usable.\n<\/p><\/blockquote>\n<p>However, there are still other problems they haven&#8217;t fixed, the most obvious is the lack of support for <a href=\"https:\/\/www.wiredatom.com\/blog\/2006\/01\/15\/my-issues-with-volusions-import-feature\/\">CSV files exported using a Macintosh<\/a>. I&#8217;d forgotten that CSV files exported using Mac version of Microsoft Office didn&#8217;t play well with Volusion&#8217;s import tool. So I ran into the same problems I did last time. Good thing I blogged and documented about it though. Too bad Volusion didn&#8217;t bother with fixing that minor issue for Mac users (nor have they improved the documentation for it either).<\/p>\n<p>For Apple&#8217;s Numbers users, they are out of luck. Numbers does not have the option to save a Volusion-compatible version of the CSV file. It was rather disappointing to see Apple leaving out a potentially show-stopping feature for a lame import tool such as Volusions.<\/p>\n<p>Okay, enough bashing on Volusion. Obviously I liked them enough to send them another client for me to work on the storefront. The last time I was using them, they&#8217;d just upgraded their administration console to 4.0. This time around, it&#8217;s 5.0. Though I didn&#8217;t see too many obvious changes, I can certainly appreciate them constantly improving on their system. And a lot of the <a href=\"https:\/\/www.wiredatom.com\/blog\/2005\/11\/18\/volusion-user-unfriendly\/\">stuff I wrote about<\/a> have become irrelevant after the v.4 and v.5 releases. For the price and performance, Volusion is a decent vendor to go with for an ecommerce storefront.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>After my last project using Volusion as an online storefront, I left with some bitter-sweet taste in my mouth. Volusion was excellent in a few things but wasn&#8217;t so great with others. This year, I got another chance to work with them again. And I noticed the following: 1. Extremely fast and responsive email tech &hellip; <a href=\"https:\/\/www.wiredatom.com\/blog\/2007\/08\/24\/more-volusion-woes-and-praises\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;More Volusion Woes and Praises&#8221;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[10],"tags":[],"class_list":["post-758","post","type-post","status-publish","format-standard","hentry","category-geek-stuff"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p54IqZ-ce","_links":{"self":[{"href":"https:\/\/www.wiredatom.com\/blog\/wp-json\/wp\/v2\/posts\/758","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.wiredatom.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.wiredatom.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.wiredatom.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.wiredatom.com\/blog\/wp-json\/wp\/v2\/comments?post=758"}],"version-history":[{"count":0,"href":"https:\/\/www.wiredatom.com\/blog\/wp-json\/wp\/v2\/posts\/758\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.wiredatom.com\/blog\/wp-json\/wp\/v2\/media?parent=758"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.wiredatom.com\/blog\/wp-json\/wp\/v2\/categories?post=758"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.wiredatom.com\/blog\/wp-json\/wp\/v2\/tags?post=758"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}